You guys have our heads spinning today with pre-sale questions and we are thrilled to have seen our subscriber numbers double since we announced these midwest shows and all before the app is released! (which between us is going to happen any day now…) so thanks for that.
Here are the straight facts about NYA presales.
1. ONLY yearly subscribers get access to pre-sales. It says it right there while you are subscribing. Don’t worry if you missed it – reach out to customer support and we will help you out.
2. The tickets page lives in the account panel. (global menu>account>tickets) But when there is a pre-sale going on you will ALWAYS find a stack of tickets on the front cabinet. Click on that and it will take you straight to the tickets page.
3. Browse that page and when you find the show you want to buy tickets for click the “Get Code” button. Your code will magically be revealed. This code can only be used once. You can give it away if you like, but once it’s used it’s toast.
4. Click the “copy code” button to copy your code to your computer’s “clip board” then click “Buy Tickets.” This button will open the ticket vendors page in a new tab. Use the code you just copied on this page and you should be all set.
Always reach out to customer support if you have issues on the NYA end of things. If you have issues on the ticket vendor page, it’s going be quickest if you reach out to them directly.
If you can’t get a code on NYA – ask us. If your code doesn’t work on the vendor page – ask them.
We will redirect you if you reach out to us – but just trying to save you guys some time. In the frenzy for the best seats in the house minutes are hours.
This system was created to make sure that all of you get the best and easiest access to tickets. We think it’s great and we hope you do to.
Enjoy the show(s)!
-The Archives Team